Terms & Conditions

GENERAL TERMS

The Website www. https://villanelmar.com  (hereinafter “Online Store”) is an online store. The visit and use of the Online Store automatically implies the acceptance of these Terms of Use. In case of disagreement with the following terms and conditions, the visitor must not make use of the Online Store. Villa Nelmar reserves the right to unilaterally modify, add, change or renew the content or services of the Online Store, as well as the terms of use, whenever it deems necessary and without prior notice, by simply announcing them through the Online Store.

ONLINE STORE SERVICES

The prices of the Online Store are valid only for orders through it. The online store https://villanelmar.com cannot provide any guarantee for the availability of villa, but guarantees the timely information of final consumers about their non-availability. We do not warrant or guarantee the accuracy or reliability of any information or content about any products or services, software or advertisements contained on this Website, distributed through it, received from it as well as the third-party content to which you refer through hyperlinks from the Website or that the Website provides you with access.

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

The content and services of the Online Store, its images, graphics, photographs, any drawings, texts and in general all its files, are copyright, trademarks and registered trademarks and / or trademarks of Villa Nelmar and are protected in accordance with the relevant provisions of the current legislation, and are available to its users strictly for personal (non-commercial or non-profit) use. None of them may be sold, copied, modified, reproduced, republished or “uploaded”, transmitted or distributed in any way, in whole or in part, without the prior written permission of Villa Nelmar. The names, images, logos and insignia representing Villa Nelmar or third parties and their products or services are the exclusive trademarks of Villa Nelmar or third parties, protected by applicable trademark laws. Their appearance in the Online Store should in no way be construed as a transfer or assignment of their license or right of use. It is also not allowed to modify, translate, decompress, reconstruct or create derivative works using any software or accompanying documentation provided by Villa Nelmar or its licensors.

LIMITATION OF LIABILITY OF VILLA NELMAR

Villa Nelmar puts the apartments on the Online Store for rent in accordance with the present terms of use and the current legislation. Villa Nelmar does not bear any responsibility, in cases of malfunction of the Online Store or in general inability or malfunction of its services due to accidental events or reasons of force majeure or reasons caused by the fault of other bodies.

Villa Nelmar reserves the right to add, remove or make other changes to the Online Store and the information and / or services provided through it, as well as changes in the ways of seeking information, at its sole discretion. Villa Nelmar takes all appropriate measures to ensure that access to the Online Store and its services is, as far as possible, continuous and uninterrupted except in exceptional circumstances or reasons of force majeure which make its operation impossible. However, it reserves the reasonable right to terminate the operation of the Online Store and / or the individual services for the performance of system maintenance work without prior notice to the user. This Website also contains links to other Websites which are not managed by Villa Nelmar (the “Linked Websites”). Villa Nelmar cannot control the Linked Websites, nor does it guarantee the relevance, correctness, legality, completeness or quality of their content and does not accept responsibility for them or for any loss or damage that may result from their use. When you use the Linked Websites, the Terms and Conditions of each web page apply accordingly.

  • We will not be held responsible and will not refund any amount paid to us in any of the following cases (as an indication):
  • If you show up at the point of receipt and appear to be under the influence of alcohol or other drugs
  • If there is a reasonable delay at the point of receipt

We are not responsible for any discrepancies between the price displayed through this booking machine and the amount charged by your credit or debit card due to the exchange rate used.

Our liability, if any, is limited to the amount paid to us

CANCELLATION OF AN ORDER

For any cancellation of an order (in whole or in part) you should send an e-mail to info@villanelmar.com or even better call us directly at +30 694 600 9696. This possibility is offered to you until we inform you that your reservation is valid. Cancellation is not possible after this time.

PRICING OF SERVICES

The prices listed in the relevant catalogs for each apartment of villa include VAT, while https://villanelmar.com reserves the right to adjust prices.

WITHDRAWAL – COMPLAINTS AND RESOLUTION

Our website is designed to prevent problems, but we understand that from time-to-time difficulties arise. For any concerns during the booking contact the local provider directly in Greece. Our goal is to resolve the complaints within 30 days, but depending on the nature it may take a little longer.

Villa Nelmar can only deal with complaints that arrive within 3 days of the last day of rental. Villa Nelmar will not fail to comply with all regulations in force by legal authorities.

PAYMENT METHODS

By bank deposit.

PRIVACY

The management and protection of the personal data of the visitor / user of our website is governed by these Terms of Use, the provisions of Greek Law (Law 2472/1997, as applicable to the provisions of a regulatory nature) and its Decisions, Instructions and Regulations Personal Data Protection Authority (www.dpa.gr). This information, without prejudice to the next paragraph, shall not be disclosed to third parties, with the exception of the application of relevant legal dictates regarding their disclosure to the competent authorities only.

Villa Nelmar keeps the above data in a file and processes them for communication, statistical and improvement purposes of its products and services. The visitor / user provides the use of this website his consent to Villa Nelmar, to use this information by Villa Nelmar or by companies affiliated with it. Villa Nelmar is entitled to transmit personal data to related companies in Greece and abroad for reasons of functional and computer service of our transaction or for statistical or historical reasons, as defined in N. 2472/97.

Villa Nelmar is also entitled to disclose my personal information to third parties for the advertising of Villa Nelmar products or companies with which Villa Nelmar operates, and for the remote promotion of its products or services. This website includes special links (links, hyperlinks, banners) to other websites visited by the visitor / user of their choice and which are under the responsibility of third parties.

In the event of direct disclosure by the visitor / user to third parties of his personal data, Villa Nelmar does not bear any responsibility regarding the use by such third parties of the above personal data. For this reason, it is the responsibility of the visitor / user to carefully study the relevant terms of personal data protection, before disclosing his personal data to third parties via the internet. Villa Nelmar is not responsible for the terms of management and protection of personal data, which follow these websites.

You may be asked to provide additional consent if IFRSs are to be used for purposes not listed in this Privacy Policy.

Ways of communication

Villa Nelmar Anavyssos Greece

Contact Person: Oleg Volodko

Sunny Smile Travel Services

Leof. Poseidonos 81 & Dousmani 3

P.O. 16675

Athens, Greece

TEL: 210 89 46 880

Email: info@sunnysmile.gr

www.villanelmar.com